Privacy Policy
Last updated: October 9, 2025
At Maverick Llama Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and educational platform.
Information We Collect
- Personal Information: When you create an account or sign up for our services, we collect your name, email address, and profile information.
- Usage Data: We collect information about how you use our website, including pages visited, features used, and interaction patterns.
- Device Information: We may collect device identifiers, browser type, operating system information, and IP address.
- Communication Data: If you contact us for support or inquiries, we retain records of our communications.
- Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
How We Use Your Information
- Provide and improve our educational services and website functionality
- Personalize your experience and communicate relevant updates
- Send you important updates about your account, our services, and upcoming events
- Respond to your support requests and provide customer service
- Analyze usage patterns to improve our website's performance and features
- Ensure the security and integrity of our platform
- Comply with legal obligations and protect our rights
Information Sharing
- We do not sell, trade, or rent your personal information to third parties.
- We may share anonymized, aggregated data for research and improvement purposes.
- We may disclose information if required by law or to protect our rights and safety.
- Service providers who help us operate our website may have access to your data under strict confidentiality agreements.
- With your explicit consent, we may share information with partners or third parties.
Data Security
- We implement industry-standard security measures to protect your data.
- All data transmission is encrypted using secure protocols (HTTPS/TLS).
- We regularly update our security practices and conduct security audits.
- Access to personal information is restricted to authorized personnel only.
- However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your personal information at any time.
- Deletion: You can request deletion of your account and associated data.
- Portability: You can request your data in a portable format.
- Opt-out: You can opt out of non-essential communications at any time.
- Cookie Control: You can manage cookie preferences through your browser settings.
Data Retention
- We retain your account information as long as your account is active or as needed to provide you services.
- Data related to your use of our services is retained to provide continuous analytics and improvements.
- You can request deletion of your data at any time by contacting us.
- Some data may be retained for legal compliance or legitimate business purposes even after account deletion.
Children's Privacy
- Our service is primarily intended for medical students and is not directed at children under 13 years of age.
- We do not knowingly collect personal information from children under 13.
- If we become aware of such collection, we will delete the information immediately.
- Parents or guardians can contact us if they believe their child has provided personal information.
International Data Transfers
- Your data may be processed in countries other than your own.
- We ensure appropriate safeguards are in place for international transfers.
- We comply with applicable data protection laws in all jurisdictions, including GDPR where applicable.
- You consent to such transfers by using our service.
Cookies and Tracking Technologies
- We use cookies to remember your preferences and improve website functionality.
- Analytics cookies help us understand how visitors use our website.
- You can control cookies through your browser settings.
- Some features may not function properly if cookies are disabled.
Changes to This Policy
- We may update this Privacy Policy from time to time.
- We will notify you of any material changes via email or website notification.
- Your continued use of the website constitutes acceptance of the updated policy.
- Previous versions of this policy are available upon request.